At Vicente Toural S.L. (hereinafter, “we,” “us,” or “the Company”), we are committed to protecting the privacy of users who visit our website www.vicentetoural.com. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide through our website. By using our site, you accept the practices described in this policy. This policy applies regardless of the language in which you access the site (Spanish, English, or Portuguese).

1. Information We Collect Our website is informational and does not allow user account creation. We collect limited personal information only when you use our contact form, managed by Contact Form 7. This includes: • Identification data: Personal or company name. • Contact data: Email address. • Other data: The message you include in the form, which may contain details about your inquiry related to food products, manufacturers, or sellers.

We may also automatically collect non-personal information, such as: • Browsing data: IP address, browser type, operating system, pages visited, time of visit, and referring websites. • Cookies and similar technologies: See our Cookies Policy for details.

We do not collect sensitive data (e.g., health, ethnic origin, or religious beliefs) unless you voluntarily provide it in the form message, in which case we will handle it with utmost care and only to respond to your inquiry.

2. Purposes of Data Processing We use the collected information solely to: • Respond to your inquiries: Contact you to answer your questions or manage your interest in our intermediation services between food product manufacturers and sellers. • Spam protection: Use tools like Akismet to filter fraudulent or spam messages in the contact form. • Improve the website: Analyze site usage to enhance functionality, performance, and content, for example, using tools like Google Analytics. • Legal compliance: Meet legal obligations, such as responding to requests from competent authorities or maintaining records for administrative purposes.

We will not use your data for other purposes, such as sending commercial communications, without your explicit consent.

3. Legal Basis for Processing The processing of your data is based on: • Your consent: By submitting the contact form, you consent to our use of your data to respond to your inquiry. • Legitimate interest: To improve our website, protect it from fraud, optimize performance (e.g., via WP Super Cache), and filter spam (e.g., via Akismet). • Legal obligation: When necessary to comply with the law or maintain administrative records.
4. Sharing Information We do not sell, rent, or share your personal information with third parties, except in the following cases: • Service providers: With companies that help us operate the website, such as: • Hosting providers: To store form data and the WordPress database. • Akismet (Automattic): To protect the contact form from spam, which may involve sending data such as your IP address or email to servers in the USA. • Google LLC: For site analytics via Google Analytics, sharing anonymized browsing data. • Future providers: If we add tools such as translation plugins or similar services, we will share data under confidentiality agreements. • Authorities: If required by law or to protect our legal rights. • In case of merger or acquisition: If Vicente Toural S.L. is acquired, your data may be transferred to the new owner, always in accordance with this policy.
5. Storage and Security Your data is stored on secure servers managed by our hosting provider (using Plesk as the control panel), located in the European Union. We retain the information for a maximum of 5 years from the last contact, unless the law requires a different period, to allow us to respond to follow-up inquiries, maintain commercial records, or comply with legal obligations.

We implement technical and organizational security measures, such as encryption, firewalls, and regular updates of WordPress and plugins, to protect your data from unauthorized access, loss, or alteration. We also use plugins like Duplicator for secure backups. However, no internet transmission or electronic storage is completely secure.

6. Your Rights In accordance with the General Data Protection Regulation (GDPR) and Spanish regulations, you have the right to: • Access your data. • Rectify inaccurate data. • Erase your data (right to be forgotten). • Object to processing. • Restrict processing. • Data portability. • Withdraw consent at any time.

To exercise these rights, contact us at info@vicentetoural.com. We will respond within a maximum of one month.

If you believe we have violated your rights, you may file a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).

7. International Transfers Some providers, such as Akismet (Automattic) or Google LLC (for Analytics), are located outside the European Economic Area (USA). We ensure that transfers comply with appropriate safeguards, such as standard contractual clauses approved by the European Commission. If we add new services in the future (e.g., translation plugins), we will apply the same guarantees.
8. Minors Our site is not directed at individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that we have collected data from a minor, we will delete it immediately.
9. Changes to the Policy We may update this Privacy Policy if we add new services or plugins. Changes will be published on this page, and you will be notified if they are significant. Last updated: October 16, 2025.

For questions about this policy, contact us at info@vicentetoural.com.